Contents
Can other people access my account information?
How many vehicles can I track at once?
Can I track my phones anywhere?
Where should I place the phone?
Can vehicle tracking reduce my employee's paperwork?
Can I use FoxTrax™ for scheduling to reduce mileage?
How do I catch unauthorized driving?
Can other people access my account information?
No. You are given a unique login name and password to access your company's information. Different tiers of access can also be granted depending on your company's individual needs.
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How many vehicles can I track at once?
A lot. The number of vehicles you can track is at once is unlimited. Whether you have 100 drivers or want a phone for your own use, FoxTrax™ can provide you with the service you want.
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Can I track my phones anywhere?
Yes! FoxTrax™ is able to track anywhere within the United States based on the Sprint/Nextel cell phone coverage area. If you drive outside this coverage area, your phone will report your drive history once the cell phone coverage is reestablished.
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Where should I place the phone in the vehicle I want to track?
All GPS phones require a clear path to satellite signals. We recommend placing your FoxTrax™ phone in an area of your car within view of a window. The phone will have poor reception if you are in an airplane, a metal building, underground or in some large parking structures.
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Can vehicle tracking reduce my employee's paperwork?
Absolutely! vehicle tracking can dramatically reduce the amount of time your employee spends filling out paperwork. Our reports and scheduling system tracks mileage and appointments automatically for your drivers. You can service more customers, reduce expenses and increase customer service with FoxTrax™.
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Can I use FoxTrax™ for scheduling?
Scheduling and rerouting is easy with FoxTrax™! Now you will always know "who's the closest" when you need to make a dispatching decision. FoxTrax™ will help you to assign jobs to the right person based on a variety of factors, including job priority, worker skill sets and transit time to the customer or between jobs.
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How do I use vehicle tracking to catch unauthorized driving?
Some vehicle tracking companies will tell you that an expensive, built-in system is tamper-proof and will catch unauthorized driving. The truth is that any vehicle tracking system can be disabled. Putting foil over the antenna or pulling the power from the unit are two of the most common techniques.
The only proven approach involves a little management effort:
- Write down the odometer reading and the date when you start tracking your vehicles. You will need to do this periodically.
- Make sure that your employees are tracking during business hours. Looking at the map and routes periodically during the week and calling employees to make sure they are tracking will get the job done. You don't have to worry about making the tracker run during off hours, the odometer will tell you the story.
- When you next have access to the odometer run a report for that employee during the week and compare the mileage from the report to the mileage from the odometer. If there is a large discrepancy the driver has been turning off the tracker. Ask him to explain the mileage discrepancy.
- Record the new odometer reading and date and start the process again.
Continue this process diligently for two or three months. Once the employees realize that they cannot game the system they will stop the unauthorized driving.
Call Toll Free!
877-760-0084
